Head Dental Receptionist, Multi-Site Leadership Role

Locations: Belfast. BT7/BT5/BT28
Full Time: Up to 40 hours (Mon–Sat)
Salary: £27,000–£30,000 DOE + Performance Bonus
Driving licence preferred (travel between sites required)

Ready to Step Up Into Leadership?

If you’re an experienced Dental Receptionist or Treatment Coordinator in Northern Ireland who feels ready for more responsibility, more influence, and genuine career progression, this could be your next move.

We’re looking for a confident, commercially minded Head Dental Receptionist to lead and inspire front-of-house teams across three busy, high-performing Belfast practices located in and around the BT7, BT5 and BT28 areas.

This isn’t just a reception role. It’s a leadership position where you’ll play a key part in patient experience, team performance, and practice growth across our Northern Ireland sites.

We can discuss further details about the practices and structure at the interview.

Trusted by Our Patients

Our reputation across Belfast reflects the consistent quality of care we provide:

“Professional, friendly and made me feel completely at ease throughout my treatment.”
“Exceptional service from start to finish – I wouldn’t go anywhere else.”

Why This Role Is Different

 Multi-site leadership exposure across Belfast
 Real input into performance and revenue growth
 Performance-related bonus structure
 Clear progression within a growing dental group
 Opportunity to shape, mentor and develop your own teams

You won’t just manage a diary, you’ll help drive success.

The Role, What You’ll Be Responsible For

As Head Dental Receptionist, you will oversee front-of-house operations across all three Belfast sites, ensuring:

• Smooth, efficient and professional reception performance
• Exceptional patient journeys from first contact to follow-up
• Strong financial controls and accurate reporting
• Achievement of KPIs and commercial targets
• Effective rota management and team supervision
• Training, mentoring and developing reception teams

You will also play a key role in promoting:

• Treatment plans
• Private upgrades
• Whitening and cosmetic options
• Finance options where appropriate

Your confidence in discussing treatment options will directly support practice growth.

What We’re Looking For

We want someone ambitious, organised and ready to lead.

Essential:

• Dental reception, TCO or dental practice administration experience
• Experience supervising or leading a team
• Strong understanding of KPIs and financial targets
• Confident discussing treatment plans and private options
• Excellent organisational skills
• Full UK driving licence (preferred)

Personal Qualities:

• Proactive and solutions-focused
• Professional and calm under pressure
• Positive, motivational leader
• Commercially aware

What You’ll Get

• £27,0000-£30,000 depending on experience
• Performance-based bonus opportunities
• Leadership role with real responsibility
• Ongoing training and development
• Career progression within a growing dental group
• Supportive senior management structure

Who This Role Is Perfect For

• A Senior Dental Receptionist in Belfast who is ready to step up
• A Treatment Coordinator wanting broader responsibility
• A Practice Administrator looking to move into leadership

If you’re ambitious and want more than “just a reception job,” this is your opportunity to grow within a thriving Northern Ireland dental group.

Interested?

If you’re ready to lead, motivate and make a measurable impact across multiple Belfast practices, we’d love to hear from you.

Apply now and take the next step in your dental leadership career.