Head Dental Receptionist-Multi-Site Leadership Role 

Locations: Wallasey (CH44)/Edge Hill/Picton (L7)
Full Time: Up to 40 hours (Mon–Sat)
Salary: £27,000–£30,000 DOE + Performance Bonus
Driving licence preferred (travel between sites required)

Ready to Step Up Into Leadership?

If you’re an experienced Dental Receptionist or Treatment Coordinator who feels ready for more responsibility, more influence, and real career progression, this could be your next move.

We’re looking for a confident, commercially minded Head Dental Receptionist to lead and inspire front-of-house teams across three busy, high-performing practices.

This isn’t just a reception role. It’s a leadership position where you’ll play a key part in patient experience, team performance, and practice growth.

We are Trusted by Our Patients
Our 4.7 Trustpilot rating reflects the consistent quality of care we provide:
“Professional, friendly and made me feel completely at ease throughout my treatment.”
“Exceptional service from start to finish, I wouldn’t go anywhere else.”

Why This Role Is Different

 Multi-site leadership exposure
 Real input into performance and revenue growth
 Performance-related bonus structure
 Clear progression within a growing dental group (100+ surgeries across 35 practices)
 Opportunity to shape and mentor your own teams

You won’t just manage a diary, you’ll help drive success.

The Role, What You’ll Be Responsible For

As Head Dental Receptionist, you will oversee front-of-house operations across all three sites, ensuring:

• Smooth, efficient, and professional reception performance
• Exceptional patient journeys from first contact to follow-up
• Strong financial controls and accurate reporting
• Achievement of KPIs and commercial targets
• Effective rota management and team supervision
• Training, mentoring, and developing reception teams

You will also play a key role in promoting:

• Treatment plans
• Private upgrades
• Whitening and cosmetic options
• Finance options where appropriate

Your confidence in discussing treatment options will directly support practice growth.

What We’re Looking For

We want someone ambitious, organised, and ready to lead.

Essential:

• Dental reception, TCO, or dental practice administration experience
• Experience supervising or leading a team
• Strong understanding of KPIs and financial targets
• Confident discussing treatment plans and private options
• Excellent organisational skills
• Full UK driving licence (preferred)

Personal qualities:

• Proactive and solutions-focused
• Professional and calm under pressure
• Positive, motivational leader
• Commercially aware

What You’ll Get

• £27,000-£30,000 depending on experience
• Performance-based bonus opportunities
• Leadership role with real responsibility
• Ongoing training and development
• Career progression within a growing dental group
• Supportive senior management structure

Who This Role Is Perfect For

• A Senior Dental Receptionist ready to step up
• A Treatment Coordinator wanting broader responsibility
• A Practice Administrator looking to move into leadership

If you’re ambitious and want more than “just a reception job,” this is your opportunity to grow.

Interested?

If you’re ready to lead, motivate, and make a measurable impact across multiple thriving practices, we’d love to hear from you. 'Apply' now and take the next step in your dental leadership career